Q: What are the main features of this lamp?
A: This silicone squishy night lamp features a soft, warm glow that helps create a calming environment, especially for children. It is touch-sensitive, allowing you to turn it on and off with a simple pat, and it has adjustable brightness levels. It also has three settings: off, constant on, and a 30-minute timer for convenience.

Q: What benefits can I expect from using this lamp?
A: The lamp promotes emotional comfort, reduces nighttime anxiety, and helps with better sleep by providing a soothing and gentle light. It’s perfect for kids who are afraid of the dark, and the squishy design offers tactile comfort for both relaxation and fun.

Q: Is this lamp suitable for all ages?
A: Yes! While it’s especially designed to help children feel secure at night, adults can also enjoy the calming glow. It’s great for kids as young as 2 years old, and it’s also effective for older children and adults who need a comforting night light or suffer from insomnia.

Q: Can toddlers safely use this lamp?
A: Absolutely! The lamp is made from soft, child-friendly silicone, with no sharp edges, ensuring it’s safe for toddlers. It’s designed to be durable and easy for little hands to use.

Q: How does this lamp help with anxiety or nighttime fears?
A: The warm, soft glow of the lamp creates a sense of security and comfort, helping reduce feelings of anxiety or fear. Its gentle light reassures children and adults, making it especially effective for those who experience anxiety or fear of the dark at night.

Q: Is this lamp effective for helping my child fall asleep?
A: Yes! The calming light and squishy design offer both emotional and sensory comfort, which helps reduce anxiety, allowing your child to fall asleep more easily and enjoy a peaceful night of rest.

Q: Does the lamp come with a warranty?
A: Yes! We offer a 30-day money-back guarantee. If you’re not satisfied with your purchase, simply return the lamp within 30 days for a full refund. Our products also come with a limited warranty against manufacturing defects for up to one year.

Q: How do I claim the warranty if there’s an issue with my lamp?
A: Please contact our customer service team, and we will guide you through the process of submitting a warranty claim. If there is a defect, we will provide a replacement or issue a refund as per the warranty terms.

Q: How long will it take for my order to arrive?
A: Shipping typically takes 5-7 business days, depending on your location. For international orders, delivery may take longer, usually 7-15 business days.

Q: Can I expedite my shipping?
A: Yes, we offer expedited shipping options at checkout. Select your preferred shipping speed, and we’ll ensure your order arrives as quickly as possible.

Q: How can I track my order?
A: Once your order is shipped, you will receive an email with a tracking number. You can use this number on our shipping partner's website to monitor the progress of your delivery.

Q: What if I didn’t receive tracking information?
A: If you haven’t received tracking details, please check your spam folder for the email. If it’s still missing, contact our support team, and we’ll send you the tracking information directly.

Q: How do I clean and maintain the lamp?
A: To keep your lamp in great condition, simply wipe it with a soft cloth. Avoid using harsh chemicals or abrasive materials. The silicone body is easy to clean, and the lamp is designed to withstand everyday use.

Q: Can I use the lamp while it’s charging?
A: Yes, the lamp can be used while charging. However, for optimal performance and safety, we recommend unplugging it once it's fully charged.